Create a permanent committee in the department that caters to parent issues in education and appoint a parent (not solely academician, religious, etc.) to head that committee. If parents are partners, so be it. Don't treat them like clients in education.
Parents are not clients. They are essential partners in the education of children. They need to be heard. Most parents are like my father. They really want to see their children finish at least high school.
And to all fathers, a Happy Father's Day.